MESSAGE FROM RNM MANAGER MAX MBILI TO MEMBERS OF THE PUBLIC:
Members of the public are advised not to accept a response that they cannot be assisted because an employee responsible for the function is on leave. Management has been advised to make necessary arrangements before application for annual leave is approved. If this response is given in future, members of the public are advised to contact the Head of Department who will give the necessary response. Members of the Public are also advised to engage Heads of Departments before they take their problem either to the office of the Municipal Manager or Madam Mayor.
It is the view of the Municipality that function or business responsibilities don’t go on leave. We promise members of the public that all responses will be given at times as necessary arrangements will be made before annual leave is approved. In the case of sick leave Heads of Departments will ensure that an interim arrangement is made for the continuity of the business.
Heads of departments contacts are as follows:
|1. Treasury||Nolubabalo Gqola||039 312 8301||[email protected]|
|2. Corporate services||Nelisiwe Thabatha||039 688 2070||[email protected]|
|3. Strategic Planning and Governance||Siyabonga Zama||039 688 2275||[email protected]|
|4. Community Services||Mthandeni Ndwalane||039 315 9204||[email protected]|
|5. Public Safety||Sibusiso Nzimande||039 688 2251||[email protected]|
|6. Development Planning services||Khetha Zulu||039 315 9258||[email protected]|
|7. Technical services||Sabatha dlamini||039 688 2137||[email protected]|
NB: While these details are given members of the public are also advised to lodge their complaints through our central customer care and complaints management system of the Municipality. The details above should be used when there is no response beyond the promise turnaround time in terms of our Service Delivery charter.
Your cooperation will be highly appreciated
Yours in service delivery