Monday water supply update from Ugu

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STATEMENT BY UGU DISTRICT MUNICIPALITY:

BHOBHOYI PLANT:
Kindly be informed that our main source of supply; the Bhobhoyi system is currently stable at +60% climbing still receiving raw from the dam.

SEASLOPES:
Seaslopes is above 80%, Kaisers reservoir is on 63% and will start pumping to Nosita at 86%.

SPORTS AND LEISURE:
Sport and Leisure is running and reservoir building up at 15% currently. Line to Ramsgate was opened in the morning.

However, there is a 250 mm pipeline break to Ramsgate and repair plans are being consolidated. Alternative supply from Southbroom is being checked based on the storage to supply 4A while repairs are being conducted.

WEEKEND UPDATES:

SUNDAY:

WATER SERVICES: EVENING UPDATE

Kindly be informed that Seaslopes is at 53% and climbing.

Kaisers pump has been started and Sport and Leisure started to build up GAMALAKHE.

The gravity line from Seaslopes that feeds Tedder Road has been partly opened to charge the line overnight.

WATER SERVICES UPDATE AND PLAN OF ACTION FOR WATER RECOVERY

Kindly be informed that Reservoirs that feed Uvongo South, Manaba and Margate CBD have recovered. If there are any isolated areas still affected those will be dealt with as and when reported.

And due to load shedding last night, the Bhobhoyi Plant levels dropped to critical levels hence the ability to boost water to seaslopes.

Southern boosters as well as Gamalakhe pumps will now be started however we will have to monitor the effects of today’s load shedding in Bhobhoyi plant. The plan is to direct all available water to Seaslopes and Gamalakhe.

Current areas that are still challenged are Margate Ext 3, Nositha, Ramsgate and Gamalakhe.

URGENT NOTICE: BREAK AT UMTHAMVUNA RAW WATER RISING MAIN

Customers are hereby notified of a break in the Umthamvuna Raw Water Rising Main thus affecting the plant.

A team has been deployed to assess and provide feedback. A full assessment and repairs being implemented to bring the system back online.

Areas under this system are: Izingolweni, Shobamdlanzi, Shobeni, Gcilima, Mvuntshini, Nkulu, port Edward, Leisure bay, Banners rest, palm beach, Southbroom, Munster, Glenmore.

Customers are strongly urged to conserve water during this period.

Your cooperation will be highly appreciated

URGENT INFORMATION: WINGATE

Please note that the reported ‘water leak’ in Wingate by sebenza is a Wastewater coming from the irrigation scheme above the 2A reservoir. Water flows intermittently and an investigation will be done in conjunction with the farm owners in the starting week. But it has been verified that it’s not potable water.

MIDDAY WATER SERVICES UPDATE:

Please be informed that we have reached healthy levels at the Bhobhoyi Plant currently above 70% and southern boosters, Marburg boosters are running.

We are waiting for power restoration in the Izotsha area to start up Sports and Leisure.

MARGATE AND MANABA:
Margate 2A and 9A have fully recovered and teams are scouring in Manaba and Margate CBD.

RAMSGATE:
Seaslopes reservoir is building up and later in the evening will start pumping to Kaisers and early in the morning to Nosita. Ramsgate bulk line to Ramsgate will be opened once 60% level has been achieved and this is projected foe early tomorrow morning.

NOSITHA AND GAMALAKHE:
System recovery of Nositha and Gamalakhe are affected by load shedding and any improvement on the Eskom schedule will fast track system recovery.

Customers whose water supply has been restores are urged to use water as sparingly as possible as load shedding has a huge impact in our system operations.

SATURDAY:

WATER SERVICES UPDATE: RECOVERY PROCESS INTERRUPTED

Please note that that due to the power problems of last night our southern system did not recover as expected.

Team will restart recovery process this morning once bhoboyi plant has recovered to above 60% .

RECOVERY:
Uvongo North has recovered under gravity as well as a few areas of uvongo south manaba and margate.

STILL AFFECTED:
Margate extension 3, Ramsgate and Nositja will remain affected until seaslopes has built to at least 60%. Estimated time to start all booster pumps is around 8 this morning.

System will be monitored every hour thereafter to assess rate of recovery. It is critical to note that ant further load shedding at the critical points of St Helen’s Rock and Bhobhoyi plant will affect this recovery plan further.

Municipality will continue to provide relief supply until all areas are fully recovered.

WATER SERVICES UPDATE: SOUTHERN MAIN BULK PIPELINE

Kindly be advised that our efforts to fully recover all affected systems had not reached 100 percent as yet.

Although some areas are back online such as some parts of Uvongo a r low lying areas of Ramsgate we still experiencing supply challenges in Margate CBD, Ext 3,7 and 4, Manaba, Nositha, Ramsgate South, St Michaels and still parts of Uvongo.

The current stage 4 load shedding has negatively affected progressive build up of our supply. Some of our Reservoir have build up healthy levels and others will take longer to fully recover.

In the interim, our water tankering programme will continue running until water is fully restored. Customers must also note that we are operating with limited resources to meet demand. We therefore plead with customers to bear with us in providing relief supply.

And it must also be noted that system stability cannot be guaranteed due to load shedding. However, our technicians are working tirelessly to ensure we restore normal water supply as soon as possible.

GAMALAKHE:
Kindly also be informed that both Gamalakhe supply reservoirs have also significantly dropped which may lead to supply interruptions.

All customers are urged to use water very sparingly.

FRIDAY:

LOAD SHEDDING THREATENS WATER AND SANITATIONS SERVICES

The Municipality advises all its customers of water supply interruptions due to power outages being implemented by Eskom which are further contributing to the current disruptions to our water and sanitation plants.

The Municipality therefore appeals to customers to assist us and exercise stringent water conservation measures and use water as sparingly as possible as load shedding is to continue today.

We will continue to monitor our service systems during this period while doing everything possible to ensure that the impact caused by power outages to the supply of our services to customers is minimized.

Static tanks for relief supply have been placed as follows:

MARGATE:
Cnr of Tedder and Shepstone Road
Hibiscus Mall
Margate Police Station
Margate CBD btwn Wimpy and Post Office

RAMSGATE:
BP Garage
Pistol Salon
Cnr of Julia and Cpt Davis Road

UVONGO:
Town Hall

MANABA:
Cnr Collis and Queen Street

We call for your patience during this period while we contend with the challenges associated with the power outages.

Regards,
Ugu District Municipality Communications

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