Defaulting institutions and customers to face Ugu water cut-offs

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With a view to implement Ugu District Municipality’s credit control policy, the
municipality will be cutting off supply of its water and sanitation services to several
institutions, government departments, businesses and customers over non-payment of
water accounts effective from Wednesday, November 11.

Our credit control policy clearly states that consumers who are in arrears with their
municipal accounts and those who have not made arrangements with council or credit
control department will have their water supply and other municipal services suspended,
restricted or terminated.
In light of this, Ugu District Municipality will be taking stringent measures to defaulters
who continue to ‘shrug off’ several requests and notices to settle overdue accounts. Not
only does this hinder the municipality’s ability to provide adequate services but this also
deprives communities of receiving their basic human right.

Consequently, water services to these institutions or individuals concerned will remain
cut until they remedy the situation by settling their arrears.
Payments can be made at Ugu District Municipality offices in Port Shepstone, Oslo
Beach, Harding, Park Rynie as well as satellite offices; The South African Post Office
and their agencies, ABSA bank and Easy-Pay outlets such as Pick n’ Pay and Checkers.
Arrangements can also be made through our revenue collections Manager Busi Ncane

Become a member of our facebook page by liking the ‘Ugu District
Municipality’ page to receive continuous and factual updates on matters
concerning service delivery.

Ugu District Municipality promotes working together to create an environment that is
friendly, responsive, accountable, effective and efficient for local communities.



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