Full details of the UGU District Municipality contingency plan for holiday season

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MEDIA STATEMENT OF FULL UGU CONTINGENCY PLAN FOR EASTER SEASON:

TABLE OF CONTENTS

 SECTION                                                                                                          PAGE NUMBER           

INTRODUCTION                                                                                                3-4

WATER SERVICES DEPARTMENT                                          

AREA SOUTH                                                                                                   5-8

AREA NORTH                                                                                                   9-18

AREA SOUTH WEST                                                                                         19-23

WATER RESOURCE MANAGEMENT UNIT                                                         24-44   

CORPORATE SERVICES                                                                                             

DISASTER                                                                                                        45-47

I.C.T                                                                                                                 48-49

INFRUSTRUCTURE AND ECONOMIC DEVELOPMENT 

ENVIRONMENTAL MANAGEMENT AND HEALTH                                               50-54

WATER SERVICES PEAK SEASON PREPAREDNESS PLAN

 FOR THE 2017 EASTER HOLIDAY SEASON

WATER SERVICES OPERATIONS

Main Authors               :           LT Mwelase       – Manager: Water Resource Management

SN Mbewu        – Area Manager: North

M Luswazi         – Area Manager: South

R Mlambo         – Area Manager: South West

P Cele               – Manager Community Services

 

Contributing Authors   :           A Zungu            – Mechanical Engineer

SB Mkhize        – Superintendent: Water Reticulation

S Gunpath         – Superintendent: Water Purification

V Govender      – Superintendent: Sanitation

D Schutte          – Superintendent: Wastewater Purification

M Goberdaan    – Superintendent: Wastewater Reticulation

D Cotton           – Superintendent: Water Reticulation

Supported by                           PS Watson        – Senior Manager: Water Services Operations

SECTION                                  :           Area South

Contributing Authors               :           All Superintendents, ISD officer.

DEPARTMENTAL APPROVAL

 P Watson                                                                      L H Cele

Senior Manager: Water Services                       General Manager: Water Services

 AREA SOUTH

Introduction

This report aims at depicting the readiness of the Area South from an operational perspective . This includes the water stock, Purification, Waste Water Purification  and Reticulation.

Prior to the peak season, the plan is to ensure the stabilization of the previously non-functional schemes in the rural. Below is the summary of the previously non-functional scheme that has had interventions or Require interventions.

Progress on troubleshooting interventions

Prior to the peak season, a plan was devised to attempt the restoration of the non-functional water supply schemes so as to reduce the load to Water Tankers. The following are the areas affected.

Supply system Resevoir Name /Area Areas Serving Progress Comments
uMzimkhulu Murchison Res2,3 and Hospital Murchison, Bhobhoyi and Murchison Hospital The system will continue to be ran manually due to demand. Water Trucks have been increased in Murchison Hospital.
uMthamvuna Whole uMthamvuna System Nzimakwe;Gcilima;Southbroom to Port Edward The Dam is extremely low due to growing Demand. Pipeline Patrol is being carried out to check for possible leaks especially in Nzimakwe and Gcilima as their badly affaected
uMzimkhulu Gamalakhe Gamalakhe The Demand is higher than supply, Resevoir Balancing will commence to atleast be able to supply during the day. The upgrade completion has been moved due to new pump failures. This is now expected to be completed after Peak Season.

Water Reticulation.

The section is the most important and problematic, poor planning will result in the lot of unresolved complaint as a result it is imperative that the planning is spot on. Below is the table showing the planning and challenges.

Resources No. of Total resources No. of Available per Day Operational arrangement Comments
Plumbers/Artisans 21 12 4 Internal teams on standby per week. All plumbing is available
Supervisors 5 5 1 foreman on standby per week, with Manager and Superintendant on permanent standby. Superintendant and Manager will be available for entire Peak Season.
General Assistants +/-80 all 3 teams of 4 are on stanby every week . In the case of smaller teams , the teams are combined to ensure  quick repair.
Welders 1 1 Always on standby for Area South ,North and South west More overtime is accumulated because of the shortage
Backfilling team 5 5 On permanent standby(Every week) Called on ad hoc basis.
Backfilling Material 20 The Material has been ordered and  will be replenish
Emergency services 3 3 Emergency contractors will be on hand to supplement internal teams.

After having noticed that last Peak Season, some of the valves were found closed and strainers were blocked. Water Reticulation has Plumbers allocated to do system audits every 2nd day during the busy season in the Major Pipelines such as 300mm and 375 mm diameter pipelines serving the sourthen system and also the pipeline to Port Edward area.,

Water Treatment Works , Waste water and waste water reticulation

There  are challenges associated with these sections such as sewer blockages , spillages  which has a huge environmental impact . Plans in place to avoid or rid of the nuisance as quick as possible are in place . One such plan is to have the field work doing inspections everyday. Below is a plan in tabular plan.

Section Associated Challenges Counterplan Person  responsible Comments
Water Treatment Works Breakdown of apparatus SLA with Hidrostal (PTY) Ltd is in place to address any breakdowns. Mechanical Engineer
Water Treatment works Shortage of chemicals There is a contract for  Chemical Tender Manager All supervisors are responsible for replenishment
Waste Water Treatment works Influx of influent/ spillages Add extra hours of work so as to be on hand for any failures. Staff will work until 19h00 everyday on rotational basis. Supervisors Monitoring of the plant is important at this period.
Waste Water Reticulation Blockages/spillages Teams are inspecting pump stations and manhole every day Superintandant :sewer Reticulation Allocated 2 Staff responsible for monitoring all pumpstations are raked everyday.

Conclusions

The area South is going into this season with the good water stock( Reservoir levels) , however , the challenge is the low levels of the uMthamvuna Dam and St Helens Rock Dam that are on 10% and 38% respectively. There will however  water volume shedding from the beginning of November 2016 that will not have impact on consumers but just the balancing of the systems between reservoirs.

For Emergencies, requisitions for  static tanks and stands have been effected and are expected by December 2016.

AREA NORTH

  1. INTRODUCTION

This report depicts the preparedness of the Area North: Water Services Operations in terms of being able to provide efficient water and sanitation services in a form of communal standpipes, water truck tankering, static communal storage tanks, private connection piped water, sanitation reticulation and vacuum tanker services (VTS) during the April 2017 Easter Holiday Peak Season period.

The aim is to outline the operations and maintenance requirements for absolute preparedness as well as indicate the status quo with anticipated outcomes.

  1. DESCRIPTION

The operations team of the Area North will endeavor in a joint exercise of stabilising all water and sanitation systems within the Area North before the beginning of the peak season to ensure optimum functionality during the April 2017 Easter Holiday Peak Season period for both the urban and rural areas.

The table below indicates the summary of previously disfunctional systems, water supply challenges as well as the systems that had often failed to handle the peak season demands with remedial measures taken to date.

Water Supply System Reservoir Name /Area Areas of Supply Status Comments
Mthwalume WTW

 

Design Capacity:

7.5 Ml/day

(Average Daily Flow: 11.12 Ml/day)

 

Mnafu, Sibanini, Qoloqolo, Nkukhu, Mthwalume High School, Nomakhanzane and Elysium Mnafu, Mathulini, Sibanini, Nomakhanzana, Nkukhu, Magwaza, Qoloqolo, Othandweni, Genyaneni, Elysium and Mthwalume Rural/Urban The plant is not coping with the demand as it produces 48% above its design capacity. System stable but unable to meet demands of Koelwaters, Bazely and Mthwalume Urban during holiday periods. Dedicated pumping main to Magwaza Reservoirs required to enable constant supply to Othandweni and Genyaneni Areas which are supplied by off-takes on pumping main operated manually. The river flow fluctuations pose a high-risk on the efficient raw water abstraction as when the flow drops the well-points get no suction and during high flows the abstraction point is blocked by silt.

 

 

 

 

 

Phungashe WTW

Design Capacity: 0.5Ml/day

(Average Daily Flow: 0 Ml/day)

 

Ndwebu and Phungashe Ndwebu, Phungashe, Nhlalwane, Gumatane, Dunuse, Nomageja, Cimeni, Deyi The plant has been offline since the commissioning of Mhlabashane WTW on

31-10-2014.

Existing Phungashe and Ndwebu Reservoirs are now supplied by Mhlabashane WTW and the system is stable. Phungashe WTW was retained as a backup for 12 months and will now be

de-commissioned in the current 2016/2017 financial year.

Hlokozi WTW

Design Capacity: 0.36Ml/day

(Average Daily Flow: 0 Ml/day)

 

Hlokozi, Komkhulu, Sigcakini and Cold Place Hlokozi, Qhamuka, KwaNkosi, Otting Mission and surrounding areas Hlokozi WTW is currently offline due to Illegal Electricity Connections onto the Plant Transformer which caused the plant to trip frequently. Plant is planned to be used for Water Tanker Filling Point on an Ad-Hoc Basis KwaNkosi Reservoir is now linked to Nyavini Pumpstation and supplied by Vulamehlo WTW as from

24-03-2016. Water Tanker filling point will be installed at the Plant by

15-11-2016 to enable Water Tankers to fill up nearby during emergencies around Hlokozi

Vulamehlo WTW

Design Capacity: 1.5Ml/day

(Average Daily Flow: 3.9 Ml/day)

 

Nyavini, Reservoir A, Reservoir B, Kenterton, Vukefile, Mahlathini, Mayfield, Mbungulu, Mbulula, Dumisa and Braemer Nyavini, Hlokozi, KwaNkosi, Qhamuka, Jolivet to Braemer and Harry Gwala DM Areas Upgrade of the plant from 1.5 Ml/day to 4.5 / 5.0 Ml/day has been practically completed and the plant is currently producing 3.9Ml/day. The Vulamehlo WTW upgrade and refurbished Nyavini Pumpstation were commissioned on 24-03-2016. The Eskom Power upgrade is still OUTSTANDING which results in the plant being run by a Generator Continuously which results in high diesel and generator maintenance costs.
uMzinto WTW

Design Capacity: 10Ml/day

(Average Daily Flow: 12.08 Ml/day)

 

Malangeni, Esperanza, Shayamoya, Umzinto, Hazelwood, Nkonka, Pennington, Kelso, Scottburgh, Park Rynie, Freeland Park, Amandawe, Amahlongwa, KwaCele,Philani, Cedars, Dududu and surrounding areas Malangeni, Esperanza, Shayamoya, Umzinto, Hazelwood, Nkonka, Gandinaghar, Pennington, Kelso, Scottburgh, Park Rynie, Freeland Park, Amandawe, Amahlongwa, KwaCele, Philani, Cedars, Dududu and surrounding areas System stable as the E.J. Smith and Umzinto Dams are both 100% and Umgeni Water is on standby to re-commission the Mphambanyoni Raw Water Transfer System whenever E.J. Smith Dam drops below 60%.

 

 

Scottburgh Central linking pipeline from South Coast pipeline repaired by contractor in November 2014 and replaced with a steel pipeline but the section between N2 Freeway and R102 upto the Scottburgh Central Reservoirs remains being laid in a wrong direction and uPVC pipeline.

 

South Coast Pipeline links are also utilised to relieve demand from Umzinto WTW and augment supply through Ellingham link and Willowglen Pumpstation

KwaLembe WTW

Design Capacity: 0.75Ml/day

(Average Daily Flow: 0.435 Ml/day)

 

KwaLembe, Barrier, Ntabasikopho, Mkhunya and KwaQiko KwaLembe, Barrier, Ntabasikopho, Mkhunya and KwaQiko System now automated after emergency repair work of  cable theft and vandalism of telemetry equipment was done by SBA through a Turn Key Project System unstable due to Illegal Electricity Connections onto the Eskom Transformer that supplies the plant which results in loss of production from 17h00 – 7h30 daily. Plant is continuously run by a Generator which results in high diesel and maintenance costs.
Ndelu WTW

Design Capacity: 1.4 Ml/day

Average Daily Flow: 0.772 Ml/day)

Ixobho, Odeke, Stonehill and Hlaba Ixobho, Odeke, Stonehill, Hlaba, Morisson and surrounding areas System automated and operating optimally. Abstraction Point silted after heavy rainfalls of July 2016 and requires an excavator to de-silt the abstraction chambers.
EThekwini Water Services (EWS) Amahlongwa, Crowders, Dlangezwe, Olwasini and Okhalweni Amahlongwa, Crowders, R1 and surrounding areas Intermittent Supply from EThekwini’s Cragieburn Reservoir (DSB) which supplies Willowglen Pumpstation – Amahlongwa and Midnight Café Reservoir – Crowders Pumpstation due to drought restrictions imposed by Umgeni Water on the South Coast Pipeline. Inconsistence supply has been experienced over the past three months which thus affects water supply of Amahlongwa, Dlangezwe, Olwasini and Okhalweni. Static Tanks shall be installed during the peak season period while the restrictions still exist and filled once a week by water tankers.
Mhlabashane WTW

Design Capacity: 4+2Ml/day

Average Daily Flow: 3.37Ml/day)

 

Phungashe, Ngcengesi, Nkwazi, Nhlalwane Phungashe, Gumatane, Nomageja, Dunuse, Mqangqala, Ngcengesi, Nkwazi, Nhlalwane, Cimeni, Deyi, St. Faiths, Dweshula System Stable and Pressure Reducing Valves (PRV) installed on the system to mitigate the frequent pressure breaks around St. Faiths Junction Area. Existing Phungashe Reservoirs are linked to Mhlabashane WTW and the system is stable. Phungashe WTW is currently offline and will be de-commissioned in the current 2016/2017 financial year.

Table 1: Water Supply Systems System Status Overview – Area North

 

The table below indicates the summary of previously disfunctional sewer systems as well as the systems that had often failed to handle the peak season demands and remedial measures taken to date.

Waste Water Treatment System Preceding Pump Stations Areas of Service Status Comments
Scottburgh WWTW

 

Design Capacity:

2.25 Ml/day

(Average Daily Flow: 1.96 Ml/day)

 

River View, Lagoon,

Cutty- Sark, Scottburgh Beach, Park Rynie No.1, Park Rynie No. 2, Raymond Pumpstation, Barbara Avenue Pumpstation.

 

Freeland Park, Scottburgh Central, Scottburgh South, Park Rynie Primary Settling Tank No.1 is currently offline.  Both Aeration tanks are online, sludge return pump operational, chlorinators and inflow meters are operational Stormwater ingress during heavy rainfalls remains a threat to the effluent quality and treatment capacity of the plant.

 

 

 

Umzinto WWTW

Design Capacity: 2.5Ml/day

(Average Daily Flow: 2.24 Ml/day)

Pumpstation No. 1 (Funeral Parlour/KwikFit), Pumpstation No. 2 (SASOL Garage), Gandhinaghar Pumpstation, Shayamoya Pumpstations 1 & 2 Umzinto, Shayamoya, Gandhinaghar, Hazelwood Plant optimisation refurbishment commissioned and enabled bio-trickling filters to be operational Gandinaghar Pumpstation and the Plant will not cope with the additional effluent of the Farm Isonti Low Cost Houses during Peak Season Periods.
Pennington WWTW

Design Capacity: 2.0Ml/day

(Average Daily Flow: 0.93 Ml/day)

Pumpstation No. 1 (Botha Place), Pumpstation No.

2 (Nkomba Beach Parking) and Pumpstation No. 3 (Dolphin Drive)

Pennington Plant operating efficiently and one aerator not operational. Duck weed still remains a risk during summer season but equipment procured to manually remove it.
Malangeni WWTW

Design Capacity:

0.6 Ml/day

(Average Daily Flow: 0.27Ml/day)

Malangeni Sewer Pumpstation Malangeni – Phase 1 Plant monitored by roving Operator Class-3. Staff shortage and frequent vandalism still a threat.

Table 2: Sewer Treatment Systems Status Overview – Area North

 

Water Reticulation

The section is the most vital in water services provision and any element of poor planning will result in numerous unresolved complaint therefore it is quite imperative that the planning is spot on and adhered to.

The table below shows the Water Reticulation preparedness plan, applicable challenges and required remedial measures in order to ensure constant supply.

Resources No. of Total Resources Available Deficit of Resources Peak Season Counter Plan Comments
Plumbers/Artisans 7 2 Award of the Emergency Repair Contract by 01 November 2016 or waiver of 40hour overtime limit during December 2016 – January 2017 if the contract is not awarded Plumbing teams will have second Standby during the peak season.
Supervisors 4 0 3 Area Foremen Plumbers will be on standby per week and Superintendant on permanent standby. Supervisors to be permitted to work up to 40 hours of overtime in order to ensure effective supervision.
Artisan Assistants 0 9 3 teams will be on standby every week . In the case of smaller teams , the teams will be combined to ensure  quick repair and enhance man power.
Handyman 2 1 All Plumbers will overlap to carry out the functions of special workman Special Workman required for effecting Planned and Preventative Maintenance on Water Reticulation System, Valves, PRVs, Air-Valves
General Workers 30 12 Out of the New 20 x General Workers employed in February 2017 a Total of 11 were allocated to Water Reticulation Section and an additional 12 General Workers are required in order to have a full staff compliment. Shortage of General Workers results in prolonged repair times as the Plumbers don’t have Artisan Assistants.
Welders 0 1 One Fitter & Turner and Superintendent: Water Reticulation will assist in welding repairs where the Area South welder is occupied. Area South Welder will overlap to assist for major breakdowns. Area North based required.
Backfilling team 0 0 Plumbing teams attend to the backfilling operations on completion of repair works Available Road Reinstatement Contractors will also be utilised to reinstate major excavations during peak season.
Backfilling Material 10m3 50m3

(River Sand, Crusher Dust, G4 Gravel, Crushed Stone  and Top Soil)

Purchase Order SPU050273 issued on 01-03-2017 to ensure all materials are delivered by 01-04-2017

 

Water Purification

Resources No. of available

Per day

Deficit of resources Peak Season Counter Plan Comments
Process Controllers 3 x Operator Class 2

 

3 x Operator Class 1

 

1 x General Worker

5 x Operator Class 2

 

5 x Operator Class 1

 

6 x General Workers

 

Motivation for Process Controllers to work overtime in excess of 40hours. Urgent need of staff to fill the Vacant Process Controller Positions although there are salary budget constraints.
Materials / Equipment Chlorine and Poly will be procured through the current chemical contract. Chemicals drawn from Bhobhoyi WTW and Marburg Stores for HTH Granular Chlorine

 

 

Sanitation

Resources No. of available

Per day

Deficit of resources Peak Season Counter Plan Comments
Human Resources 4 x Process Controllers

 

4 x VTS Drivers

 

2 x Plumbers

 

14 x General Workers

1 x Process Controller

 

0

 

0

 

6

All VTS Teams shall be on Standby General Workers and Artisan Assistants required in order to enable the 2 Sanitation Reticulation Plumbers that have been working together for the past 3 years using the same vehicle to work independently.
Materials / Equipment Chemicals drawn from Bhobhoyi WTW and Marburg Stores for HTH Granular Chlorine

 

Mechanical & Electrical

Resources No. of available

Per day

Deficit of resources Peak Season Counter Plan Comments
Human Resources 4 x Artisans

 

6 x General Workers

2 x Electricians

 

1 x Pumpstation Supervisor

 

1 x General Worker

 

1 x Electrical Engineer

Approval of Qualified Electrician Artisan Assistants to Act on a rotational basis until the vacant positions are filled. Salary Budget required to enable filling of these critical vacant positions.
Materials / Equipment SLA with Hydrostal and M&E Contract

 

  1. CONCLUSION

The Area North will go into the April 2017 Easter Peak Season period with adequate water stock (Resevoir levels) as the South Coast Pipeline relieves demand from Umzinto WWTW through the Scottburgh South to Ellingham link, Umkomaas Cragieburn Singh’s off-take – Willowglen Pumpstation and Scottburgh Central link which supplies the areas of Amahlongwa, Amandawe, Freeland-Park, Scottburgh, Pennington, Kelso and Hazelwood however that does not exempt “no water complaints” as the energy in the pipes we use might be slowly draining the pipes  hence low pressure complaints and water supply interruptions might be experienced in the instance of burst pipes.

The biggest challenge previously experienced when going into the Peak Season periods and which still persist is the lack of full complement of Vacuum Tanker Services (VTS) Trucks on the road, lack of an excavator and lack of even one TLB with a roll back truck to move the TLB within the Area North.

It is also imperative that there is a dedicated communication link between the Area North and Control Centre through an extension line and 2-way radio system in order to achieve effective monitoring of the telemetry system and closing-off of jobs by Artisans upon completion.

WATER SERVICES PEAK SEASON PREPAREDNESS PLAN

 AREA SOUTH-WEST

  1. Area South West

Area South West operated in Harding office has four zones as follows;

 

Area South West Head Office: Harding
KwaFodo & KwaMbotho
KwaNyuswa Phase I & II
Harding, KwaJali & Ikhwezi
KwaMachi to Mthimude

Area South West has the following facilities;

 

  1. a) Six water treatment works
  2. b) Two waste water treatment facilities
  3. c) Four water reticulation teams
  4. d) One waste water reticulation
  5. e) One VTS team
  6. f) Ten water tankers (5off Ugu, 3off DWS and 2off Service Provider)

 

The following breakdown illustration the key operational staff requirements for the Emergency and Peak Season plan;

2.1. Water reticulation

 2.1.1. Staff requirements

 

Current teams Peak season requirement Shortfall Recommendations
  1. Four plumbers- Water reticulation

 

Four None None
  1. One waste water plumber
Two One Acquire an additional standby to assist with blockages.
  1. Six water treatment works teams
One Class II Operator One Class II Operator Acting on class II operator.
  1. Four waste water treatment teams
None None None
  1. One VTS team
Two One Use existing service provider
  1. Five Water Tankers
Ten (5off Ugu, 3off DWS & 2off Service Provider) None None
  1. One TLB operator
Two One Enable acting of the trained general assistant

Staff seconded for operations optimization

 

Staff name Current section Section seconded for PS
1.  B. Jama Waste Water Reticulation Waste Water Reticulation Standby number 2
2.  M. Gasa Excavator Driver – Contract TLB & Excavator Driver
3. H. Zulu Clerk Class II Operator

 

2.1.2 List of critical spares

 

Annexure 1 below indicates the list of critical spares available and required and at the workstation.

 

2.1.3 Water tankers

 

2.1.4 Bulk systems identified as critical for Emergency and Peak Season

  • Ikhwezi rising main- The 355mm pipeline currently has a burst. It must be fixed by an external service provider as the break is right on the river crossing.
  • KwaMachi/Elim/KwaLangqengqa pipeline– No major failures to date.
  • KwaJali pipeline – No major failures

2.1.5 Current non functional/ low capacity/ non effective systems

  • KwaMbotho and KwaFodo Water Treatment Works– Due to drought they are operating on ad-hok, that is as when there is water on the dam.

 

2.2 Waste Water Reticulation

  • Staff Compliment – There is only one team which covers the entire Harding Town and the surrounding suburbs including KwaMbonwa Township. A proposed second team has been made above.
  • VTS- One team is in place for draws during peak season; an additional service provider will be required to address the possible peak season.

2.3 Water and Waste Water Treatment

2.3.1 Water treatment

With Harding WTW back online below is the proposed combination of both Weza and Harding WTWs as per their shift work:

Weza WTW (24 hrs)

Shift 1: 1 Class III (Gasa) & 1 General Worker (Mgcobothi)

Shift 2: 1 Class III (Khomo) & 1 General Worker (Nondabula)

Shift 3: 1 Acting Class III (Mbele) & 1 General Worker (Dudeni)

Shift 4: 1 Acting Class III (Majola) & Class I (Mthethwa)

 

 

 

 

 

Harding WTW (24 hrs)

Shift 1: 1 Class II – (Mbajwa) & General Worker (Vacant)

Shift 2: 1 Class II – (Ndlovu) & General Worker (Vacant)

Shift 3: 1 Class I – (Mjoli) & General Worker (Vacant)

Shift 4: 1 Acting Class III (Cikwayo) & General Worker (Vacant)

 

 

 

 

Above is the proposed working arrangement. The suggested fundamental operation of these plants is that they both be operating 24/7 with supervision. With Weza having atleast two staff at any given time the concern of security and working assistance is eliminated but Harding plant poses these two major concerns. It therefore suggested that the proposed general worker vacant be filled by Ugu normal process of employment which might take a while or alternatively have the war on leaks staff temporally occupy these vacant. Failure to the two suggestion, have Shift 1 – 4 of both plants operate as presented above and at night combined them with Weza being the base and have the staff monitor Harding on these suggested times lines (10pm, 12 am & 4am).

Four rural plants (8hrs)

One class III operator

Proposed Class II Operator

Two assistants

 

The challenges that are faced by the water treatment facilities which are operated only on a 8 hours shift are that failures after hours cannot be seen and hence may compromise service delivery and quality compliance. Similarly production is heavily compromised as there are electrical failures those will be seen the following day.

The following are stock levels for water treatment chemicals;

Plant Type Current (litres) Additional required
  1.  Weza WTW
Poly – Rheo Flow 5023

Sodium hypochlorite

2500 L per month

5000 L per Month

2500 L

5000 L

  1. Harding WTW
Poly – Rheo Flow 5023

Sodium hypochlorite

2500 L

5000 L per Month

2500 L

5000 L

  1.  Rural WTWs
Poly-electrolyte

Sodium hypochlorite

To be fed from Harding Storage

2.3.2. Waste Water Treatment

Two plants are in operations with adequate staff to cover the peak season. Some of the staff will assist the water reticulation section to deal with water complaints.

There are no major requirements to optimize operations in the peak season.

2.4 Other support services

  • TLB- One machine is available on standby for operations with one driver.
  • Excavator Machine and driver to be available
  • Mechanical and Electrical support from Area South will significantly and critically be required by Area South West.
  • Welding team- to assist with welding functions
  • Backfill and road reinstatement teams- to repair damaged road ways during pipe repairs in areas affected.
  • Control and call centre- to facilitate communication channels during failures.

 3. CONCLUSION

Area South West goes into the peak season (April 2017), with the following critical items to be attended as a matter of urgency, fix 355mm pipeline between Weza WTW.

With these issues addressed, we can confidently be assured as Area South West that we are ready for the peak season.

 WATER RESOURCES MANAGEMENT UNIT WATER SERVICES PEAK SEASON PREPAREDNESS PLAN

  1. CONTROL CENTRE AND TELEMETRY MONITORING

 The Schedulers on duty will be sending routine reports to supervisory staff. The respective superintendents/electrical foremen/fitter foremen shall however be responsible for reporting to their managers every morning the status of the systems in the area, including the details of all outstanding jobs from the previous day, all new jobs and storage trends. All jobs that have been outstanding for more than 24 hours shall be highlighted and the reasons for the delays reported to the Controller.

Instrumentation & Telemetry unit is busy with the requisitions for spares in order to fix the currently non-functional sites, some to enable the operations teams to respond promptly to break downs and more preventative maintenance is being done to prevent downtime of instrumentation & telemetry equipment during this season.

 The Control Centre shall be responsible for the following:

 

  • Overseeing and monitoring of the overall operations of the water and sanitation systems of the municipality using the telemetry system
  • Communicating status of all systems on a regular basis
  • Provides technical support to the Call Centre and the Operations team regarding the efficient processing of field work related to repairs of faults
  • Monitor the vehicle tracking system

The Controller shall report directly to the Manager: WRM daily on the overall status of the systems within the district and all other significant issues as the need arise. He shall however closely liaise with the operational staff continuously. The Instrumentation Technicians shall be responsible for ensuring that the telemetry at all sites is up and running and if there are any breakdowns they are attended to urgently.

5% deviations from the prescribed minimum levels or any unexplained and excessive drops in the water levels must be reported immediately to the zone plumber and foremen and a record of the report be made in the plant diary or a reports register stating the time and incident. The area superintendent must be informed of any unresolved issues within 90 min of the first report of the incident

2. RESERVOIR OPERATING REGIMES

 Generally, all reservoirs should be maintained at a minimum level of 80% with the exception of Schedule A reservoirs (attached) whose minimum levels shall be updated regularly by the Controller in consultation with the operations team. Any 5% deviations from the minimum level shall be reported to the relevant area foremen who shall endeavor to rectify the situation. The Area Managers shall report daily on any deviations from the prescribed operating rules giving a process plan.

3. SHUTDOWNS

 All planned shut downs in excess of 1 hour of any pump station, water treatment works and bulk mains must be requested in writing stating the expected shutdown period and must be expressed authorized by Senior Manager: Water Services Operations in writing. All necessary steps shall be taken to ensure that service delivery will not be compromised and that communication with the affected stakeholders is planned for and implemented accordingly.

Shorter shutdowns and emergency shutdowns must, whenever possible, be approved by the respective manager in consultation with other managers who may be affected. All affected parties (water works, reticulation staff, sewage works) must be notified in line with the shutdown procedure. A written confirmation of the shutdown in excess of 60min, together with the exact reasons and duration shall be communicated to the Senior Manager: Water Services Operations within 24 hrs of the incident by the Manager responsible.

The GM: WS shall be informed by the SM: WSO of all shutdowns that shall have a marked effect on service delivery. Managers shall in turn be responsible for ensuring that the SM: WSO is kept updated on the progress of all shutdowns in excess of an hour. During shutdowns, affected service reservoirs shall be throttled by the area foremen to reduce water supply to the supply area and communications procedures must be instituted on the application for shut-down.

4. ELECTRICITY OUTAGES

 All requests by Eskom for planned outages should be received through the Manager: WRM who shall liaise with the Operations Managers to ensure that adequate measures are taken to minimize the effect of the outage. A signed preparedness plan shall be signed by the managers and forwarded to the SM: WSO one week (the shutdown week runs from Wednesday to Monday) before the scheduled shutdown. All outstanding work (maintenance/meter installation etc) that requires shutdown must be planned and done during these electricity outages at the affected stations. Such work shall be expressed defined in the shutdown preparedness plan together with the expected duration of each work item.

In the event of unplanned power outages, the affected station shall promptly advise the Control Centre who will call the Eskom Call Centre with details of the incident, including the contact details of the station and that of the Foremen: Electrician who will need to be contacted once the situation is resolved. The Foremen will in turn notify the Scheduler on duty and the Electrical Engineer.

Should the outage last more than 1hour, the respective superintendents and Area Managers must be informed immediately and shall be responsible for ensuring that the systems do not fail. The Senior Manager: OPS should be informed should compromising water supply problems be anticipated.

5.VACATION LEAVE

 Essential staff members shall not be granted vacation leave in excess of one week during any of the peak season. Should such leave be granted, the staff member must remain available to be called back for emergencies. Staff members that have been granted leave are listed in Schedule C. No operational staff members and vehicles are expected to assist in any seasonal sporting events.

6. CO-ORDINATION MEETINGS DURING EMERGENCIES

 For all emergencies, critical supply difficulties and progress reporting during the peak season, briefing meetings shall be held at least once every day for the duration of the problem or the season. These shall be called, chaired and coordinated by the Senior Manager: OPS or a designated official as often as is necessary. Members of these meetings shall be determined by the extent of the problem.

SPECIFIC WORK TO BE DONE BEFORE APRIL 2017

 

System Work to be done Due Date

 

 

 

  1. Sign-off and acceptance

 

_______________________                                          _______________________

General Manager: WS                                                       Senior Manager: WSO

 

_______________________                                          ________________________

Area Manager: South                                                         Manager: WRM

 

_______________________                                          ________________________

Area Manager: North                                                          Technical Officer: South West

 

_______________________                                          ________________________

Process Engineer                                                                               Mechanical Engineer

 

_______________________

Process Officer: WSO

 

Designation Signature
Instrumentation Technician (S)  
Instrumentation Technician (N)  
Systems Technician (S)  
Systems Technician (N)  
Superintendent – Water Reticulation (S)
Superintendent – Water Reticulation (N)
Superintendent – Waste Water Reticulation (S)
Superintendent – Water Purification (N)
Superintendent – Water Purification (S)
Superintendent – Waste Water Purification (S)
Superintendent – Waste Water Purification (N)
Controller
Foremen – Electromechanical (S)
Foremen – Electromechanical (N)
Foremen – Water Retic (Zone 1)  
Foremen – Water Retic (Zone 2)
Foremen – Water Retic (Zone 3)
Foremen – Water Retic (Zone 4)  
Foremen – Water Retic (Vulamehlo)
Foremen – Water Retic (Umdoni)
Foremen – Water Retic (Umzumbe)

 

SCHEDULE A

Reservoirs with Specific Operating Rules

Reservoir Operating Rule and minimum levels
Murchison 2 40%
Murchison Hospital 40%
Murchison 3 40%
Izotsha 85%
Gamalakhe Elevated Tank 74%
Gamalakhe Reservoir 60%
Bomela 95%
Bhobhoyi Round 70%
Bhobhoyi Square 70%
Sea Slopes 60%
Woodgrange Upper 80%
Woodgrange Lower 90%
12 A 70%
12A Elevated Tank 74%
Melville 60%
Umzimkulu 70%
Florida 50%
KwaXolo 50%
Ezinqoleni Old 50%
Ezinqoleni New 50%
BP 2 60%
Banners Rest 60%
Port Edward 60%
Sanlameer 80%
Palm Beach 80%
Glenmore 80%
Banners Rest Upper 60%
KwaMadlala 20%
Domba 30%
Silwane 20%
Magog 20%
Enkulu 50%
Mehlomnyama 30%
Qwabe 30%
Assissi Booster 60%
Hazelwood 50%
Nkonka 40%
Amahlongwa 50%
Umzinto Height 50%
Kelso 50%
Shayamoya 40%
Umdoni 40%
Hilltop 40%
Elysium 50%
Bazely 35%
Scottburgh 80%
Scottburg Elevated Tank 74%
Pennington 80%
Freeland Park 80%
Kelso Beach 80%
Kelso Elevated Tank 60%
Breamar 30%
Ifafa Mission 80%
Stonehill 35%
Ixopo 35%
Odeke 35%
Qwabe 40%
Crowder 40%
R1 30%
Mnamfu 50%
Esibanini 50%
Ikwezi 75%
Jali 75%
Bazini 65%
Machi 60%
Elim 60%
N2 75%
KwaMbotho 50%
KwaNyuswa 3 30%
KwaNyuswa 1 50%
KwaNyuswa 2 50%

 

SCHEDULE B

Reservoirs for urgent compliance testing and on line dosing

Reservoir Determinants Results Intervention

 SCHEDULE C

Critical Staff on Vacation Leave

Employee Designation Start Date End Date

 

SCHEDULE D

Contact List

Employee Designation

 

Contact Number
LH Cele General Manager – WS 082 4147774
PS Watson Senior Manager – WSO 082 566 4550
LT Mwelase Manager : 0824469462
S N Mbewu Area Manager: North 082 7722986
M E Luswazi Area Manager: South 0795579177
X Zuma PMU Manager 082 8548623
R Mlambo Manager: Southwest 074 574 7812
A Zungu Mechanical Engineer 081 841 7637
S Ngcobo Systems Technician: South 073 560 5662
S Mkwindana Systems Technician: North 078 351 9571
S Tenza Process Engineer 082 332 4086
B Gumbi Instrumentation Technician 072 764 9781
B Mntambo Instrumentation Technician 073 295 5870
A Cele Controller 073 615 8917
S Gunpath Superintendent – WTW: North 083 429 9766
D Schutte Superintendent – WWTW: South 076 793 2011
J Govender Superintendent – WWTW: North 0823386098
D Cotton Superintendent – Water Retic: South 079 4908516
S Mkhize Superintendent – Water Retic: North 0796964278

 

M Goberdan Superintendent – Waste Water Retic: South 0824507691

 

M Makhaye Foreman – Water Retic: South West – Zone 1 083 255 1751
G McQuilkie – Zone 4 Foreman – Water Retic: South – Zone 076 451 1319
Russell Mzelemu – Zone 3 Foreman – Water Retic: South – Zone 079 694 2486
Innocent Mgobhozi – Zone Foreman – Water Retic: South – Zone 082 295 7077
B Dlamini Foreman – Water Retic: North

 

071 034 5333
B Gounder Foreman – Water Retic: North – 079 868 2922

 

W Gasa Foreman – Water Retic: North – 078 580 9957
Hector Moheethlall Foreman – Electrical : South 083 527 8097
Craig Bentley Foreman- Mechanical: South 082 771 4696
Adesh Ghingai Foreman – Electrical and Mechanical : North 083 453 4894

 

  1. CONTROL CENTRE AND TELEMETRY MONITORING

 The Schedulers on duty will be sending routine reports to supervisory staff. The respective superintendents/electrical foremen/fitter foremen shall however be responsible for reporting to their managers every morning the status of the systems in the area, including the details of all outstanding jobs from the previous day, all new jobs and storage trends. All jobs that have been outstanding for more than 24 hours shall be highlighted and the reasons for the delays reported to the Controller.

Instrumentation & Telemetry unit is also well equipped for the peak season, as spares have been ordered to fix the currently non-functional sites, some to enable the operations teams to respond promptly to break downs and more preventative maintenance is being done to prevent  downtime of instrumentation & telemetry  equipment during this season.

 The Control Centre shall be responsible for the following:

 

  • Overseeing and monitoring of the overall operations of the water and sanitation systems of the municipality using the telemetry system
  • Communicating status of all systems on a regular basis
  • Provides technical support to the Call Centre and the Operations team regarding the efficient processing of field work related to repairs of faults

The Controller shall report directly to the Manager: WRM daily on the overall status of the systems within the district and all other significant issues as the need arise. He shall however closely liaise with the operational staff continuously. The Instrumentation Technician shall be responsible for ensuring that the telemetry at all sites is up and running and if there are any breakdowns they are attended to urgently.

5% deviations from the prescribed minimum levels or any unexplained and excessive drops in the water levels must be reported immediately to the zone plumber and foremen and a record of the report be made in the plant diary or a reports register stating the time and incident. The area superintendent must be informed of any unresolved issues within 90 min of the first report of the incident.

10. RESERVOIR OPERATING REGIMES

 Generally all reservoirs should be maintained at a minimum level of 80% with the exception of Schedule A reservoirs (attached) whose minimum levels shall be updated regularly by the Systems Engineer in consultation with the operations team. Any 5% deviations from the minimum level shall be reported to the relevant area foremen who shall endeavor to rectify the situation.

The Area Managers shall report daily on any deviations from the prescribed operating rules giving a process plan

11. SHUTDOWNS

 All planned shut downs in excess of 1 hour of any pump station, water treatment works and bulk mains must be requested in writing stating the expected shutdown period and must be expressed authorized by Senior Manager: Water Services Operations in writing. All necessary steps shall be taken to ensure that service delivery will not be compromised and that communication with the affected stakeholders is planned for and implemented accordingly.

Shorter shutdowns and emergency shutdowns must, whenever possible, be approved by the respective manager in consultation with other managers who may be affected. All affected parties (water works, reticulation staff, sewage works) must be notified within 30 min of the shutdown. A written confirmation of the shutdown in excess of 60min, together with the exact reasons and duration shall be communicated to the Senior Manager Operations within 24 hrs of the incident.

The GM: WS shall be informed by the SM: WSO of all shutdowns that shall have a marked effect on service delivery. Managers shall in turn be responsible for ensuring that the SM: WSO is kept updated on the progress of all shutdowns in excess of an hour.

During shutdowns, affected service reservoirs shall be throttled by the area foremen to reduce water supply to the supply area and communications procedures must be instituted on the application for shut-down.

12. ELECTRICITY OUTAGES

 All requests by Eskom for planned outages should be received through the Manager: WRM who shall liaise with the Operations Managers to ensure that adequate measures are taken to minimize the effect of the outage. A signed preparedness plan shall be signed by the managers and forwarded to the SM: WSO one week (the shutdown week runs from Wednesday to Monday) before the scheduled shutdown. All outstanding work (maintenance/meter installation etc) that requires shutdown must be planned and done during these electricity outages at the affected stations. Such work shall be expressed defined in the Shutdown Preparedness plan together with the expected duration of each work item.

In the event of unplanned power outages, the affected station shall promptly call the Eskom Call Centre with details of the incident, including the contact details of the station and that of the Foremen: Electrician who will need to be contacted once the situation is resolve. The Foremen will in turn notify the Scheduler on duty and the Electrical Engineer.

Should the outage last more than 1hour, the respective superintendents and Area Managers must be informed immediately and shall be responsible for ensuring that the systems do not fail. The Senior Manager: OPS should be informed should compromising water supply problems be anticipated.

 

  1. VACATION LEAVE

 

Essential staff members shall not be granted vacation leave in excess of one week during any of the peak season. Should such leave be granted, the staff member must remain available to be called back for emergencies. Staff members that have been granted leave are listed in Schedule C. No operational staff members and vehicles are expected to assist in any seasonal sporting events.

 

  1. CO-ORDINATION MEETINGS DURING EMERGENCIES

 

For all emergencies, critical supply difficulties and progress reporting during the peak season, briefing meetings shall be held at least once every day for the duration of the problem or the season. These shall be called, chaired and co-ordinated by the Senior Manager: OPS or a designated official as often as is necessary. Members of these meetings shall be determined by the extent of the problem.

 

 

  1. SPECIFIC WORK TO BE DONE BEFORE DECEMBER 2015

 

System Work to be done Due Date
All Systems Procure contractors for VTS draws November 2016
All Systems Repairs to telemetry November 2016

 

 

 

  1. Sign-off and acceptance

 

 

_______________________                                _______________________

General Manager: WS                                       Senior Manager: WSO

 

_______________________                                ________________________

Area Manager: South                                         Manager: WRM

 

_______________________                                ________________________

Area Manager: North                                         Technical Officer: South West

 

_______________________                                ________________________

Process Engineer                                                         Mechanical Engineer

 

_______________________

Process Officer: WSO

 

Designation Signature
Instrumentation Technician (S)  
Instrumentation Technician (N)  
Systems Technician (S)  
Systems Technician (N)  
Superintendent – Water Reticulation (S)
Superintendent – Water Reticulation (N)
Superintendent – Waste Water Reticulation (S)
Superintendent – Water Purification (N)
Superintendent – Water Purification (S)
Superintendent – Waste Water Purification (S)
Superintendent – Waste Water Purification (N)
Controller
Foremen – Electromechanical (S)
Foremen – Electromechanical (N)
Foremen – Water Retic (Zone 1)  
Foremen – Water Retic (Zone 2)
Foremen – Water Retic (Zone 3)
Foremen – Water Retic (Zone 4)  
Foremen – Water Retic (Vulamehlo)
Foremen – Water Retic (Umdoni)
Foremen – Water Retic (Umzumbe)

 

SCHEDULE A

Reservoirs with Specific Operating Rules

Reservoir Operating Rule and minimum levels
Murchison 2 40%
Murchison Hospital 40%
Murchison 3 40%
Izotsha 85%
Gamalakhe Elevated Tank 74%
Gamalakhe Reservoir 60%
Bomela 95%
Bhobhoyi Round 70%
Bhobhoyi Square 70%
Sea Slopes 60%
Woodgrange Upper 80%
Woodgrange Lower 90%
12 A 70%
12A Elevated Tank 74%
Melville 60%
Umzimkulu 70%
Florida 50%
KwaXolo 50%
Ezinqoleni Old 50%
Ezinqoleni New 50%
BP 2 60%
Banners Rest 60%
Port Edward 60%
Sanlameer 80%
Palm Beach 80%
Glenmore 80%
Banners Rest Upper 60%
KwaMadlala 20%
Domba 30%
Silwane 20%
Magog 20%
Enkulu 50%
Mehlomnyama 30%
Qwabe 30%
Assissi Booster 60%
Hazelwood 50%
Nkonka 40%
Amahlongwa 50%
Umzinto Height 50%
Kelso 50%
Shayamoya 40%
Umdoni 40%
Hilltop 40%
Elysium 50%
Bazely 35%
Scottburgh 80%
Scottburg Elevated Tank 74%
Pennington 80%
Freeland Park 80%
Kelso Beach 80%
Kelso Elevated Tank 60%
Breamar 30%
Ifafa Mission 80%
Stonehill 35%
Ixopo 35%
Odeke 35%
Qwabe 40%
Crowder 40%
R1 30%
Mnamfu 50%
Esibanini 50%
Ikwezi 75%
Jali 75%
Bazini 65%
Machi 60%
Elim 60%
N2 75%
KwaMbotho 50%
KwaNyuswa 3 30%
KwaNyuswa 1 50%
KwaNyuswa 2 50%

 

SCHEDULE B

Reservoirs for urgent compliance testing and on line dosing

Reservoir Determinants Results Intervention

 

SCHEDULE C

Critical Staff on Vacation Leave

Employee Designation Start Date End Date

 

SCHEDULE D

Contact List

Employee Designation

 

Contact Number
LH Cele General Manager – WS 082 4147774
PS Watson Senior Manager – WSO 082 566 4550
LT Mwelase Manager : 0824469462
S N Mbewu Area Manager: North 082 7722986
M E Luswazi Area Manager: South 0795579177
X Zuma PMU Manager 082 8548623
R Mlambo Manager: Southwest 074 574 7812
A Zungu Mechanical Engineer 081 841 7637
S Ngcobo Systems Technician: South 073 560 5662
S Mkwindana Systems Technician: North 078 351 9571
S Tenza Process Engineer 082 332 4086
B Gumbi Instrumentation Technician 072 764 9781
B Mntambo Instrumentation Technician 073 295 5870
A Cele Controller 073 615 8917
S Gunpath Superintendent – WTW: North 083 429 9766
D Schutte Superintendent – WWTW: South 076 793 2011
J Govender Superintendent – WWTW: North 0823386098
D Cotton Superintendent – Water Retic: South 079 4908516
S Mkhize Superintendent – Water Retic: North 0796964278

 

M Goberdan Superintendent – Waste Water Retic: South 0824507691

 

M Makhaye Foreman – Water Retic: South West – Zone 1 083 255 1751
G McQuilkie – Zone 4 Foreman – Water Retic: South – Zone 076 451 1319
Russell Mzelemu – Zone 3 Foreman – Water Retic: South – Zone 079 694 2486
Innocent Mgobhozi – Zone Foreman – Water Retic: South – Zone 082 295 7077
B Dlamini Foreman – Water Retic: North

 

071 034 5333
B Gounder Foreman – Water Retic: North – 079 868 2922

 

W Gasa Foreman – Water Retic: North – 078 580 9957
Hector Moheethlall Foreman – Electrical : South 083 527 8097
Craig Bentley Foreman- Mechanical: South 082 771 4696
Adesh Ghingai Foreman – Electrical and Mechanical : North 083 453 4894

 

As a Back Up, the Store Master Will Also be Available to respond for area South should problems develop.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

CORPORATE SERVICES

 UGU DISTRICT DISASTER MANAGEMENT & FIRE SERVICES

PEAK SEASON PLAN

FROM:31 March 2017-22April 2017

Name Of Municipality / Department / Organisation Ugu District Municipality Official Makhosi Gobhozi

Manager : DM &Fire Services

Contact details 082 332 4000 Email 1 Makhosi.Gobhozi@ugu.gov.za
Call centre Number 039 682 2414 Email 2  

 

PRIORITISED RISKS DURING FESTIVE SEASON  RISK/HAZARDS
Eg storm / floods / crime / structural & veld fires / MVA’ etc Flood’s at   Ray Nkonyeni &Umdoni
Hail Storm at uMuziwabantu
Structural fire at Umuziwabantu / Umzumbe
MVA all LMS
Lighting at Umuziwabantu

 

MITIGATION FACTORS / RISK REDUCTION STRATEGIES STRATEGIES
Eg Awareness / Road blocks/ extra deployment / additional water tinkering/  static tanks / water shedding Fire Safety Awareness across the District in Major Taxi Ranks and Malls
Distribution of flyers during law enforcement Road Blocks
Awareness campaign in all mayoral Izimbizo and campaigns
Safety inspection in all public facilities and events
Installation of Lighting conductors and smoke/heat detectors  in high risk areas

 

WEEK DATES PROGRAMME
1 20/03 to 24/03/2017 Conducting school awareness campaigns/preparation for the installation of iNkosi Sazi Dlamini of KwaFodo Umziwabantu
2 27/03 to 31/03/2017 Planning meetings for Human Rights Celebration, inauguration of UGU Mayor, Easter Campaign, KZN Cabinet OSS, Africa Bike Week and installation of iNkosi Sazi Fodo, inauguration of UGU Mayor
3 03/04 to 07/03/2017

 

Visiting churches in all four local municipalities
4 10/03 to 14/03/2017 Roadblock drive wellness campaign and deal with compliance of structures in all churches
5 17/04 to 21/04/2017 Fire Safety Awareness across the District in Major Taxi Ranks and Malls
6 24//04 to 28/04/2017 Fire Safety Awareness across the District in Major Taxi Ranks and Malls

 

 

3. Emergency Response Capacity RESOURCES
Vehicles, Personnel , specialise vehicles , JOC 1 X  2000 litres fire Truck
1 X Rescue Vehicle
2 X Disaster Management vehicles
1 X Manager
3 X DM Practitioners
1 X Fire Officer
2 X Fire fighters
1x 40 seater Boardroom  can be used as a JOC
1 X Control centre ( 9 personnel) 24 hours
Relief Materials – Blankets, Plastic sheeting, Wendy Houses and food Parcel

 

  1. STANDBY TEAM DURING PEAK SEASON.
WEEK TEAM LEADER CONTACT DETAILS SHIFT
   
 Victor Sapho 0798731277 Night
Ntando Mchunu 0736189244 Day
Bheki Mchunu 0722929772 Night
Gugu Ngcobo 0735737939 Day
Philani Mkhize 0782869217 Night
SenzoMadiba 0768100191 Night
Bheki Mchunu 0722929772 Day
Victor Sapho 0798731277 Night
Ntando Mchunu 0736189244 Night

 

  1. EMERGENCY CONTACT DETAILS  (escalation)

 

NO. NAME DESIGNATION CONTACT DETAILS
1 Senzo Madiba Fire Prevention Officer  

0768100191

2 Makhosi Gobhozi Manager : DM & Fire Services  

0823324000

3 Vela Mazibuko Senior Manager : HRM  

079 8890 592

4 VuyiweTsako General Manager : Corporate Services 082 4143 685
5 DD Naidoo Municipal Manager  

082 8210 477

 

Prepared by:

Makhosi Gobhozi

Manager: Ugu Disaster Management Centre and Fire Services

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

UGU DISTRICT MUNICIPALITY

ICT

PEAK SEASON PREPAREDNESS PLAN

EASTER HOLIDAYS

Support in line with your section’s core functions:

The following areas are core to the Municipality’s ICT function during any period and specifically during the peak season to ensure continuity ;

  • Network provision and consistency
  • Voice provision and consistency
  • Adroit telemetry support and maintenance
  • Financial, HR and Revenue systems access and functioning
  • Citicall Call centre, control centre and job despatching system

 

 

  PRIORITISED RISKS  ASSOCIATED WITH THE PEAK SEASON 
During peak season, 100% network uptime and 100% system availability should be in place; detected, monitored and addressed where there are challenges, by ICT support staff.

 

MITIGATION FACTORS / RISK REDUCTION STRATEGIES
Implementation of ICT Standby Roster and standby allowance over the Easter 2017 period for the following areas;

 

Networks and Voice – S. Bulula and S.Bhengu

Adroit support –  T. Moso

 

WEEK DATES PROGRAMME
1 31/03/2017 – 07/04/2017 Standby Roster for ICT effective
2 08/04/2017 – 18/04/2017 Standby Roster for ICT effective

 

Emergency Response Capacity RESOURCES
Adroit system functionality T. Moso – Technician

 

East Coast Solutions SLA contract in place

Network functionality S. Bulula – Technician

 

VOX Telecoms SLA in place

VOICE Functionality S. Bhengu – Technician

 

Nashua Communications SLA in place

Back end infrastructure supporting;

Financial systems

Revenue system

HR System

Citicall system

S. Bulula – Technician

 

Various SLA’s in place

 

 

M.Bliss – IT Officer

L.Esterhuizen – Technical Administrator

(Available telephonically for support – time off in lieu)

  1. EMERGENCY CONTACT DETAILS  (escalation)

 

NO. NAME DESIGNATION CONTACT DETAILS
1 Michael Bliss IT Officer 084 956 5686
2 Norma Grobler Manager ICT 083 466 1476
3 Vela Mazibuko Senior Manager : HRM 079 8890 592
4 VuyiweTsako General Manager : Corporate Services 082 4143 685
5 DD Naidoo Municipal Manager 082 8210 477

 

 

Prepared by:

 

 

Norma Grobler

MANAGER ICT

 

 

 

 

 

INFRASTRUCTURE AND ECONOMIC DEVELOPMENT

 

 

FOR 2016/2017

EASTER HOLIDAY SEASON

 

 

 

 

 

 

 

INTRODUCTION

The Department of Economic Development, Environmental and Health Services has 2 sections that are critical for the peak season readiness plan, namely Environmental Health and Environmental Management. The former renders the essential service while latter is a critical and scarce skill service in the Ugu District Municipality. This plan gives details of the preparedness IED in terms of both sections in all areas to ensure proper identification, prevention, control and management human health threats, hazards during the peak season while ensuring that pollution is minimized, if not, managed and reported thereon.

It is inevitable that due to mechanical and other potential failures at the plants during the peak season, some pollution may occur, and such needs to be managed in a proper manner according to all the NEMA and its regulations, Ugu EMPr, Ugu Environmental Management and Environmental Health Policies and other applicable legislative provisions.

ENVIRONMENTAL POLLUTION AND PUBLIC HEALTH

Prevention of environmental pollution ensures that negative impacts on the environment and on people’s health are anticipated and prevented, and where they cannot be altogether prevented are minimised and remedied.

Environmental Management will be on site whenever required to coordinate the response as part of the incident management protocol, monitoring and giving guidance during potential spillage and other pollution related events, ensuring that reporting is done accordingly, in liaison with the relevant authorities.

Environmental Health Practitioners will be vigilant in all Local Municipalities to ensure compliance, efficient management and control of sewer spillages, communicable disease and food poisoning outbreaks and to ensure consistent support during disaster and to attend Joint operation Committee meetings. Water samples will be taken for monitoring and interventions. With regard to sewer spillages, notwithstanding sanitation monitoring, problems may arise from malfunctioning systems, due to leakage and backflow caused by blockages or dried out traps that leads to outbreak of diseases such as cholera, diarrheal diseases. Water samples will be taken at strategic point and in high risk areas for monitoring and interventions. Sign boards notices will be displayed when there is a need.

COMMUNICABLE DISEASES OUTBREAKS AND FOOD POISONING OUTBREAKS

In addition to the above, there is always a possibility of outbreaks of communicable diseases and food poisoning outbreaks due to visitors coming from different parts of the country and the world or simply due to consumption of certain foods or the season itself and such need to be monitored.  A disease outbreak is the occurrence of diseases caused by an infection, transmitted through person-to-person contact, animal-to-person contact. Water, sanitation, food and air quality are the vital elements in transmission of communicable disease. Communicable disease outbreak may occur on a periodic basis or seasonal basis such as festive peak season when sick people travel from country to country and may occur after a disaster.

Food poisoning outbreaks occur after the consumption of contaminated food, water by bacteria, viruses and toxins.

Environmental Health Practitioner will investigated all reported cases in Ugu District, to verify the existence of the outbreak, to identify the common factor through sampling of food and water, to control and educate the community and the affected people.

 

AIR QUALITY RELATED COMPLAINTS/EMERGENCIES

Air pollution will be reported and investigated by the office of the Air Quality Officer. If it emanates from a licenced facility, licence conditions will be imposed and emergencies will be dealt with according to the legislative requirements and licence conditions. Unlicenced facilities will also be investigated and have relevant steps taken against non-compliance.

The following resources will be made available and deployed by the department from both sections during the 2016/17 peak summer season, for both on site emergency activities and Joint Operations Committee meetings:

ENVIRONMENTAL HEALTH RESOURCES

 

Resources No Available Per Day Deficit of Resources Peak Season Counter Plan Comments
Environmental Health Practitioners:

Oslo Beach Office (Ray Nkonyeni LM)

2 x EHP’s

1 x EHA

 EHP’s 2 EHP’s will be on standby on weekends and public holidays.

 

EHP’s will alternate in terms of leave.

Environmental Health Practitioners: Park Rynie Office ( Umdoni and Umzumbe LM)

 

2 x EHP’s

1 x EHA

EHP’s 2 EHP’s will be on standby on weekends and public holidays.

 

EHP’s will alternate in terms of leave.

Environmental Health Practitioners: Harding Office

 

1 x EHP

1 x EHA

EHP’s 1 EHP’s will be on standby on weekends and public holidays.

 

EHP’s will alternate in terms of leave.

ENVIRONMENTAL MANAGEMENT
Human Resources 2 X Environmental Management Officers

 

1 X Administration staff

2 X Environmental Management  Staff

 

 

Environmental Management Officers on standby

 

Emergency alert with relevant information at hand

Time in lieu for overtime worked

 

 

 

 

*Environmental Management will also handle air quality related matters within its powers as the atmospheric licencing authority.

VACATION LEAVE

Leave has been planned accordingly in both sections. However, should there be a change of plan due to unforeseen circumstances, an emergency plan will be made to ensure that there is no gap.

 

ENVIRONMENTAL HEALTH SERVICES PERSONEL

ENVIRONMENTAL HEALTH MANAGER

P V GRAMONEY

AREA NAME AND SURNAME DESIGNATION CONTACT NUMBER
OSLO BEACH OFFICE
Ray Nkonyeni Don Wiid EHP 0837362555
Ray Nkonyeni Sure Ramlal EHP 0837690342
Ray Nkonyeni Vasie Manawer EHP 0842472483
Ray Nkonyeni Blessing Madiba EHP 0835115175
Ray Nkonyeni Philip Christiansen EHP 0837952351
Ray Nkonyeni Sipho Khwela EHA 0712742008
Ray Nkonyeni Msa Mseleku EHA 0782299902
PARK RYNIE OFFICE
UMDONI/UMZUMBE PRAJESH RAMSUMUGTH EHO 0839846474
Umdoni Dennis Dlamini EHP 0845163228
Umdoni Ian Naicker EHP 0749924894
Umdoni Sthembile Mbokazi EHP 0828289949
Umzumbe Nokubonga Cwele EHP 0832602972
Umdoni Mduduzi Mtshali EHA 0787575828
Umzumbe Luck Fynn EHA 0823989452
HARDING OFFICE
Umuziwabantu Tembisa Jwacu EHO 0835400196
Umuziwabantu Simtholile Gasa EHP 0790842618
Umuziwabantu Njabulo Mazibuko EHA 0732975663
ENVIRONMENTAL MANAGEMENT PERSONNEL
MANAGER: NOLOYISO WALINGO (082 777 1331)
All Khethiwe Dlamini Environmental Officer 076 145 7334
All BB Khumalo Environmental Officer (Acting Manager) 072 271 0333
All Janine Blackbeard Admin Clerk for admin queries 039 688 3539

 

EHO: ENVIRONMENTAL HEALTH OFFICER

EHP: ENVIRONMENTAL HEALTH PRACTITIONER

EHA: ENVIRONMENTAL HEALTH ASSISTANT

 

 

 

 

 

 

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